Saturday 31 July 2010
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a global leader in on-demand customer service softwareMr. Davenport most recently served as president of Revolution Health Network. Preceding his position at Revolution Health Network, he was the CEO of Vastera which sold to JP Morgan Chase in 2005. Prior to that, he served as CEO of Best Software, where he oversaw the company’s IPO in 1997, as well as its purchase by the Sage Group plc in 2000. Mr. Davenport has also served as an executive with a number of public and private technology companies, including Lotus Development and McGraw Hill. He has also held board positions in a number of successful technology companies including Axent Technologies, Softrax, Serena Software and CorasWorks Corporation.”We are extremely excited that Tim has chosen to join Parature to help accelerate our worldwide growth,” stated Mr. Chung. “Tim’s leadership skills and extensive experience in the software industry make him the perfect fit to help guide us through this next phase of expansion. His valuable insight and remarkable management experience will further distinguish us as one of the fastest growing software companies in North America.”Former CEO and founder Duke Chung will be responsible for thought leadership and analysis of growth strategies including corporate development, acquisitions, international expansion, new products, partnerships and channels, and represent the face of the company across key industry events worldwide.
“Parature is a great company with a terrific track record of high growth and customer success, and has a staff of highly skilled and dedicated employees,” stated Mr. Davenport. “Parature has done a tremendous job under Duke’s extraordinary leadership and I look forward to being part of a world-class team that continues to deliver great products and services to our customers.”Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service(TM) software (http://www.parature.com/customer-service-software.aspx) modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.
Parature, Inc. Parature, a leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company’s software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Founded in 2000, Parature received the 2007 and 2008 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. Parature has been named to both the Washington Business Journal’s list of Best Places to Work and The Washingtonian list of Great Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support millions of end users worldwide. For more information, visit www.parature.com] or follow @Parature (http://twitter.com/paratur
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For the first time, NASA Twitter followers are invited to view a space shuttle launch in person at the agency’s Kennedy Space Center in Florida. NASA is hosting this unique Tweetup. Space shuttle Atlantis is targeted to launch at 4:04 p.m. EST, on its STS-129 mission to the International Space Station.”This will be NASA’s fifth Tweetup for our Twitter community,” said Michael Cabbage, director of the News Services division at NASA Headquarters in Washington. “Each event has provided our followers with inside access to NASA personnel, including astronauts. The goal of this particular Tweetup is to share the excitement of a shuttle launch with a new audience.”NASA will accommodate the first 100 people who sign up on the Web. An additional 50 registrants will be added to a waitlist. Registration opens at noon EDT on To sign up and for more information about the Tweetup, visit:The two-day event will provide NASA Twitter followers with the opportunity to take a tour of NASA’s Kennedy Space Center, view the space shuttle launch and speak with shuttle technicians, engineers, astronauts and managers. The Tweetup will include a “meet and greet” session to allow participants to mingle with fellow Tweeps and the staff behind the tweets on @NASA.
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